Refund policy
At Our Mart we want you to be 100% satisfied with your purchase. If you are unhappy for any reason with your purchase, you can return it to us for an exchange or a full refund, minus the original shipping cost within 30 days of receiving your order. Please contact us ultimatelyintimate@gmail.com to initiate a return.
If there is something wrong with your item, you can choose a full refund or an exchange. We will inspect the returned product once received and issue a credit or send an exchange.
What Else Should I Know?
Returns must be requested within 30 days of receiving your order. Order older then 30 days are not eligible for return or exchange.
Clearance items are not eligible for returns or exchanges.
If your product was incorrect or damaged when received, Please contact us ultimatelyintimate@gmail.com ctly as promised.
If there is something wrong with your item, you can choose a full refund or an exchange. We will inspect the returned product once received and issue a credit or send an exchange.
What Else Should I Know?
Returns must be requested within 30 days of receiving your order. Order older then 30 days are not eligible for return or exchange.
Clearance items are not eligible for returns or exchanges.
If your product was incorrect or damaged when received, Please contact us ultimatelyintimate@gmail.com ctly as promised.